Effective Date: January 1, 2024
Important Information and Who We Are
Welcome to Rig Doc RV. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data when you visit our website (www.rigdocrv.com), including any data you may provide when you sign up for our newsletter, purchase a service, or contact us via our contact forms.
Purpose of This Privacy Policy
This Privacy Policy aims to give you information on how Rig Doc RV collects and processes your personal data through your use of this website.
Controller
Rig Doc RV is the controller and responsible for your personal data (collectively referred to as “Rig Doc RV,” “we,” “us,” or “our” in this Privacy Policy).
Contact Details
Our full details are:
• Full name of legal entity: Rig Doc RV
• Email address: info@rigdocrv.com
Our website address is: www.rigdocrv.com
It is your right to file a complaint at any time with the relevant data protection authority. We would, however, appreciate the chance to deal with your concerns before you approach the authority, so please contact us directly first.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
The Data We Collect About You
We collect various types of personal data about you, including Identity, Contact, Financial, Transaction, Technical, Profile, Usage, and Marketing and Communications Data.
How We Use Your Personal Data
We use your personal data to register you as a new customer, process and deliver your orders, manage our relationship with you, enable you to partake in a prize draw, competition, survey, administer and protect our business and this website, deliver relevant website content and advertisements to you, and to make suggestions and recommendations to you about goods or services that may be of interest to you.
Disclosures of Your Personal Data
Sharing with Third Parties
We may share your personal data with external third parties, such as service providers who provide IT and system administration services, professional advisers, and authorities for reporting requirements. Specifically, we share data with third-party advertising partners, including Google, to conduct marketing and advertising initiatives based on your preferences.
Third-Party Marketing
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for.
Your Legal Rights
You have rights under data protection laws in relation to your personal data, including the right to access, correct, erase, restrict, transfer, object to processing, and withdraw consent.
How to Exercise Your Rights
If you wish to exercise any of the rights set out above, please contact us at the details provided.
Changes to the Privacy Policy
We may update this policy from time to time and will post any changes on our website.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@rigdoc.com.
This explicit detailing ensures transparency about data sharing practices and compliance with relevant data protection laws, providing clarity to users about how their data is being used, especially in the context of third-party advertising and marketing.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data includes first name, last name, username, or similar identifier.
- Contact Data includes billing address, delivery address, email address, and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data includes information about how you use our website, products, and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer
- To process and deliver your orders, including:
- Manage payments, fees, and charges
- Collect and recover money owed to us
- To manage our relationship with you, which will include:
- Notifying you about changes to our terms or privacy policy
- Asking you to leave a review or take a survey
- To enable you to partake in a prize draw competition or complete a survey
- To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
- To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
- To make suggestions and recommendations to you about goods or services that may be of interest to you
version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@rigdoc.com.
This Privacy Policy provides you with details of how we collect and process your personal data through your use of our site, www.rigdocrv.com, including any information you may provide through the site when you purchase a product, sign up for our newsletter, or take part in a competition.